FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

Do we accept walk-in customer eyetests?


Yes, we do accept appointments and customer walk-ins.




How much do we charge for an eyetest?


We are currently giving free eye examinations with a purchase made at International Optica. A comprehensive eye examination costs Kshs 500.




Why is an eye test so important?


Being able to see properly is vital. Good vision leads to a better quality of life, helps children do well at school and is a legal requirement for certain jobs. Eye tests help to ensure your vision is as good as it can be.

They also help make sure you’re healthy. An eye test can pick up early signs of eye diseases and underlying health problems like diabetes and high blood pressure.




How often should I have my eyes tested?


If you’re not experiencing any pain or symptoms you should have your eyes tested every year. As a regular health check, it helps keep on top of any changes in your vision and general health that may otherwise go unnoticed.

However, you may need to be checked on a more regular basis depending on your age and medical situation. If you’re not sure just contact us and ask.​




How old does my child have to be to have their eyes tested?


Children can have their eyes tested at any age. We recommend testing children as early as possible because poor vision can lead to learning problems. The earlier a problem is detected the higher the chance of successful treatment, we often see children as young as one year old. Children’s eyes are fully developed by the time they are eight-years-old so it is important to correct any problems before then.




Can anyone wear contact lenses?


Most people can now wear contact lenses. Advances in lens materials, designs and fits allow us to correct almost all types of vision including astigmatism and the need for a reading correction.​




Why do I still need glasses when I wear contact lenses?


You can’t wear contact lenses all the time. Your eyes need a rest every evening (unless you are wearing extended wear lenses) and preferably one day a week if they’re going to stay healthy. Even with the best care they can become irritated or infected. If you don’t have an up-to-date pair of glasses, you either won’t be able to see during those times or you’ll end up wearing your lenses when it is damaging to do so.




What shall I do if my contact lenses are uncomfortable?


The golden rule with contact lenses is: if in doubt take them out! And come and see us as soon as you can. Then we can work out if there is any damage or deposits making them uncomfortable or if it is something else affecting your eyes.





GOT ANOTHER QUESTION?

Should you have any specific clinical questions, please pay us a visit in store to speak to one of our clinical staff or you can book an eye-test.

 

You can also send us a message using our contact form.